Maintenance request

A straightforward way to report a repair and share the details we need.

Please describe what needs attention and attach clear photos or a short video where possible. Relevant information may be shared with the rental provider and contractors to assess and arrange repairs.

"*" indicates required fields

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This field is for validation purposes and should be left unchanged.

Full Name*

Rental Property Address*

Mobile Number*

Email Address*

What needs attention?*

Is the issue urgent?*

Yes

Unsure

If the issue is urgent or you are unsure about safety, call Sana on 0416 977 990. Do not wait for a reply to this form.

Please describe the issue*

Upload photos or video

Drop files here or

Accepted file types: jpg, jpeg, png, webp, mp4, mov, Max. file size: 10 MB, Max. files: 3.

Optional but strongly encouraged. Up to 3 JPG, PNG, WebP, MP4 or MOV files, 10 MB each. Avoid uploading identity documents or unrelated personal information.

Contractor contact permission*

I authorise Sana Patel Real Estate to provide my contact details to the relevant contractor so they can contact me to arrange attendance.

Access notes / pets

Gate or access instructions, pets or anything the contractor should know. Please do not include alarm codes or passwords.

Privacy acknowledgement*

I confirm the information provided is accurate and understand that Sana Patel Real Estate may share relevant information with the rental provider and appropriate contractors or service providers to assess and arrange this maintenance request. I have read the Privacy Policy.